Privacy policy

We respect your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Key points

  • We do not sell your personal information.
  • We do not solicit your information for unrelated marketing. We use your information to respond to you and provide requested services.
  • We limit access and use reasonable safeguards to protect information.

Information we collect

We may collect information you provide through forms, email, or phone calls, such as your name, phone number, email, ZIP code, and a brief message about the help you need.

We may also collect basic technical information when you browse the site (for example, browser type, device type, approximate location, pages viewed, and time spent) through standard website analytics.

How we use information

  • To respond to requests: return calls/emails, answer questions, and coordinate next steps.
  • To provide and improve services: understand what families are asking for and improve the website and operations.
  • To comply with law: when required by legal obligations.

What we don’t do

  • We don’t sell your information to data brokers.
  • We don’t share your information for third-party marketing unrelated to your request.

Sharing of information

We may share information with service providers who help us operate the website (for example, hosting and analytics providers) and who are required to protect it. We may also share information if necessary to comply with legal requirements or protect rights and safety.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website or transmission is 100% secure.

Retention

We keep information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law.

Children’s privacy

This website is not intended for children under 13.

External links

Our site may link to external resources. We are not responsible for the privacy practices of third-party websites.

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page.

Contact

Questions? Email reimaginehomecare@gmail.com.


About this local office

Chicago In Home Care is a locally operated home care team based in Downers Grove. We answer calls Answered 7am–9pm.

  • Address: 6900 Main St, Ste. 6, Downers Grove, IL 60516
  • Phone: 630‑822‑4295
  • What to expect: clear next steps, caregiver matching, and early check-ins.
  • Coverage and start timelines depend on care needs and staffing availability.
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